Octavo. A-E, i-v, 206, (14)pp. A revised edition of Brindy's inimitable handbook, with improved and updated information for the vigilant retail justice professional. With best practices and surefire protocols pertaining to such critical interventions as: arresting juveniles with parents, preparing a court appearance, administering a polygraph test, identifying a modus operandi, and interrogating the "cool customer." Bound in printed wrappers, modestly sunned. Near fine. An indispensable education for the current or aspiring consumer goods protection agent.